© 2019 The House of Airey. 

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The Design & Order Process

1. Consultation​
  • Face-to Face consultations are charged at £25 which is deducted off your final invoice.

  • Email consultations are free of charge. 

​2. Concepts

  • We will take the information from our consultation and come up with 3-5 PDF designs for your appraisal.  

3. Revisions

  • We will take the feedback from the concepts and put together a final design for you.

​4. Amendments
  • One amendment is included as standard, any additional are subject to a £10 fee. Please ensure you check all details thoroughly as any errors spotted after production has begun will be subject to time and material costs. 

3. Approval
  • Once approved we will need final numbers for production. We recommend you add an additional 5-10 invitations as there are always people who are forgotten and you may want one as a keepsake.

  • We will issue an order schedule which details everything about your order, its designated production date, dispatch date. This needs checking and signing before returning to us.

  • We will issue an invoice which requires payment 2 weeks before your scheduled production date. 

4. Production & Dispatch
  • We will print, hand trim and assemble your order, and dispatch it to you!

Please Note:

​Urgent Orders
  • We will always try to accommodate urgent requests wherever possible, please get in touch ASAP. Additional charges may apply.

 

Dispatch times
  • All orders are produce in house, by hand (the only machine we use is a super duper printer) and therefore there is a minimum turnaround of 2 weeks on handmade orders.

 

Shipping
  • For UK order delivery I use Hermes 2-3 day couriers. Next day and delivery is available, please contact me for more details and prices. For International orders I use UPS. Please contact me for more information and prices.

  • Alternatively I offer a free collection service, by prior arrangement. I am based near Amersham approximately 10 minutes drive from Junction 18 of the M25, or 10 minutes walk from Chalfont & Latimer tube station, served by the Metropolitan Line.